Print faq




Ink cartridge faq

Proper way to handle cartridges:

Cartridges should always be handled with care. Do not touch the nozzles. You should keep your cartridges in the protective wrapping until you place them in the printer. If you keep empty cartridges to refill later, they should be stored in an air tight container until you refill them.

 

What to do when cartridge's printhead nozzles are blocked with dried ink?

Place the clogged cartridge in a shallow dish filled with warm water and soak them until dried ink begins to flow freely from the nozzles. After some minutes of letting the dried ink flow, remove the nozzles from the water and gently dry it with a soft tissue or cotton swab. Reinstall the cartridge in your printer and run the print head cleaning mechanism/utility in the print software (it's also described in your printer's operating manual). If this does not work, repeat the procedure. If your cartridge still does not print after repeating, you will need to purchase a new cartridge because the print head of your existing cartridge is probably damaged.

 

What should be done if there are white streaks in the printouts?

Check if the the cartridge is empty. If it is not, place the cartridge on a soft tissue, allowing some ink to leak out. Allow the nozzle to then sit for a few minutes before gently wiping it with a soft tissue or cotton swab. Reinstall the cartridge, run the print head cleaning utility (described in your printer's operating manual) and attempt to print again

 

How often can I refill my ink cartridge and what's the best time?

The amount of times you can refill an ink cartridge depends on the care taken between refilling and the inkjet print head. Until this wears out you can keep refilling/recycling your empty cartridges. As a rule of thumb you can usually refill your ink cartridge 4 - 8 times.
Best is that you refill your ink cartridges before they run out of ink. Because that will prevent the ink from drying in the printhead between refills. Here's a tip for buying a refill kit.

 

How is the ink quality of refill kits?

The quality of the ink is the most important part of refilling your ink cartridges. The printhead on your cartridge may get clogged or damaged by the inks that can not match the OEM's criteria. The refill inks of InkTec are formulated and tested under strict laboratory conditions to ensure the highest output quality at all times as compared with other OEM products. Here's more

Here are a few glossary items such as OEM, Remanufactured and the MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT.

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